Overview
Client Management & Migration Associate Jobs in Johannesburg at Job Crystal
A revolutionary, web-based application that gives companies all the tools to manage every aspect of their share incentive plans has an exciting position for a young, highly-motivated individual who is smart and interested in being part of this dynamic team that consists of CAs and highly-skilled finance graduates. In this role, you will deal with top personnel at our clients and assist them with all share plan related technical queries.
Location: Johannesburg, South Africa
DUTIES & RESPONSIBILITIES, NOT LIMITED TO:
Learn and understand all the technical aspects relating to the companys share plan product to onboard clients and client information onto the companyâs platform, and manage client requirements
Implement and advise on the technical aspects of the companyâs share plan product
Set up award issue and exercise processes, including communication with brokers to ensure a seamless trading process
Assist clients with IFRS 2 and incentive related queries and in using the system
Build relationships with the client
Maintain client relationships and offer new or existing solutions to existing clients
Understand client needs and collaborate with management, colleagues, and other staff to enhance the product based on new clients or internal requirements
Create and provide training to clients in using the platform
Provide ongoing feedback and ideas to management on ways to improve the system
REQUIREMENTS
Financial background with a relevant Bachelors degree (CA or Equivalent)
Strong academic record & technically proficient (finance)
Strong excel skills is a prerequisite
Analytical and problem-solving skills
Excellent communication skills (email and in-person)
Can lead client meetings
Can work in a team environment & alone (self-starter)
Knows how to prioritise tasks and provide excellent service
Deadline driven and can work under pressure
Knowledge/Experience in the following areas will be beneficial but not required:
Experience in VBA or other basic coding
CFA, level 1 2 or 3
Mathematics degree or background
Job Type: Full-time
Pay: Up to R55Â 000,00 per month
Work Location: In person
Title: Client Management & Migration Associate
Company: Job Crystal
Location: Johannesburg
