Overview
Client Director Jobs in South Africa at Select Assistants
We’re a
dynamic
, fast-growing company that connects businesses with top-tier talent. Our success depends on creating an exceptional client experience—from the moment a hire is made to full onboarding and long-term success. We need a strategic leader to own and elevate client relationships.
The Role
The Opportunity Are you an experienced client relations leader who thrives in a high-growth,
fast-paced environment
? Do you have a talent for building lasting client partnerships, driving operational excellence, and ensuring seamless post-hire coordination? If so, we want you on our team.
As our Client Director, you’ll be the primary point of contact for our clients, ensuring they receive best-in-class service from offer acceptance through onboarding and beyond. You will lead client engagement, streamline processes, and work cross-functionally to drive long-term client success.
What You’ll Own
Client Relationship
Management & Strategy Serve as the trusted advisor for clients, ensuring they receive a white-glove experience at every stage.
Anticipate client needs, proactively addressing concerns before they arise.
Lead client
communication
via email, chat, and meetings with a focus on strategic partnership.
Operational Excellence & Issue Resolution Manage and optimize post-hire processes, ensuring a seamless transition from hiring to onboarding.
Act as the key liaison between clients and internal teams (Finance, HR, and Operations).Monitor hiring quality, track success metrics, and ensure service delivery meets client expectations.
Post-Hire Coordination & Onboarding Oversee onboarding calls and guide clients through our processes, setting them up for long-term success.
Streamline workflows between internal departments to eliminate bottlenecks.
Identify and implement improvements to enhance the client experience.
Talent Strategy & Hiring Quality Management Assist in refining job descriptions to align with hiring trends and client needs.
Oversee candidate approvals, ensuring hiring decisions meet client expectations.
Monitor and refine service delivery to maximize hiring success.
Ideal Profile Who You Are Strategic Client Partner – You don’t just manage accounts; you build long-term partnerships that drive business success.
Results-Driven
Leader – You take ownership, identify opportunities for improvement, and deliver measurable results.
Operational Problem-Solver – You thrive in
fast-paced
environments, spotting challenges before they escalate and resolving them quickly.
Highly Organized & Detail-Oriented – You keep multiple moving parts aligned, ensuring a seamless client experience.
Cross-Functional Communicator – You work effectively across teams to keep processes running smoothly.
Apply here: (Use the “Apply for this Job” box below). you’re ready to take your career to the next level, drive
client satisfaction
, and play a key role in a high-growth company, we want to hear from you.
What’s on Offer?
Work From Home
– Enjoy the
flexibility
of a fully remote role while making a real impact.
Own Client Relationships – Be the trusted advisor for our clients, ensuring they have a seamless
Career Growth
– Join a fast-scaling company where your contributions directly impact success.
Title: Client Director
Company: Select Assistants
Location: South Africa
Category: Business (Client Relationship Manager, Customer Success Mgr./ CSM, Business Development), Customer Service/HelpDesk (Client Relationship Manager, Customer Success Mgr./ CSM)
