Overview
Client Account Strategist Jobs in Cape Town, South Africa at Careers
About Eye Care Pro
At Eye Care Pro , excellence is more than a goalit’s our legacy. As five-time recipients of the Eye Vote Award for Online and Social Media Marketing Services, we are recognized for our unwavering commitment to quality andinnovationin the eye care industry. Our team thrives on meaningfulcollaboration, driven byempathy, understanding, and a shared passion for achieving exceptional results.
We cultivate a professional, helpful, and friendlywork environmentthat empowers our employees to excel. With a data-driven approach, we deliver client-focused value by aligning our strategies with their best interests. Our culture championscontinuous learningandinnovation, ensuring we remain at the forefront of digital marketing. Through proactive reliability and a commitment to personal andprofessional growth, we sustain our success andindustry recognition.
Position Overview
Title:Senior Client Account Strategist
Type:Full-Time, Remote
Hours:9 AM to 5 PM EST, Monday to Friday
As a Senior Client Strategy Specialist, you will lead the creation, management, andoptimizationof data-driven strategies that align with client and business objectives. Your role will be instrumental in drivingclient satisfaction, fostering long-term relationships, and achieving measurable outcomes like retention and revenue growth. If you are passionate about digital marketing and excel in strategic client management, this role is a perfect fit.
Key Responsibilities
Client Strategy Development:Design and execute comprehensive strategies tailored to client goals, driving measurable outcomes like customer acquisition, retention, and revenue growth.
Client Relationship Management:Serve as the primary contact for key accounts, fostering trust, opencommunication, and long-term relationships. Anticipate client needs and deliver proactive,innovative solutions.
Cross-DepartmentCollaboration:Partner with SEO, content, PPC, design, and development teams to ensure seamless strategy execution.
Performance Analysis andOptimization:Continuously monitor metrics, derive actionable insights, and refine strategies based on performance data and market trends.
Business Growth andInnovation:Identify opportunities for new services or channels within client accounts, driving growth and enhancing success.
Strategic Reporting:Prepare and present performance reports and roadmaps, connecting results to business objectives and providing actionable insights.
Project Management:Oversee multiple client projects, ensuring timely delivery, adherence to scope, and superiorclient satisfaction.
ThoughtLeadership:Stay ahead of industry trends, sharing insights to enhance client strategies and representing the company at relevant events.
Client Retention and Satisfaction:Maintain highclient satisfactionand retention throughexceptional serviceand consistent results.
Key Skills and Experience
Technical and Strategic Skills
Client Strategy Development:Expertise in crafting data-driven strategies with measurable results.
Data Analysis:Proficient in tools like Google Analytics and CRM platforms to inform strategic decisions.
Digital Marketing:Strong knowledge of SEO, PPC, content, and social media marketing.
Project Management:Exceptional skills in managing timelines and deliverables.
Client Relationships:Proven ability to build and maintain trusting relationships.
Innovation:Skilled at identifying growth opportunities and introducingimpactfulsolutions.
Soft Skills
Problem-Solving:Anticipate challenges a…
Title: Client Account Strategist
Company: Careers
Location: Cape Town, South Africa
Category: Marketing / Advertising / PR, IT/Tech
