Overview
Claims Technician: Broker Binder Motor Liabilities & Recoveries Jobs in Sandton, Gauteng, South Africa at Guardrisk
Title: Claims Technician: Broker Binder Motor Liabilities & Recoveries
Company: Guardrisk
Location: Sandton, Gauteng, South Africa
Guardrisk is the undisputed market leader in cell captive insurance and risk solutions. We are renowned for our innovative approach to cell captive structures and other alternative risk transfer solutions for our clients. Guardrisk offers clients custom designed cover and is registered in South Africa as an insurer for all statutory classes of non-life and life insurance business.
Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
To manage and administer liability claims under binder agreements on behalf of insurers, ensuring accurate processing, compliance with mandates, and excellent service delivery to brokers and clients.
Requirements
Qualifications
Matric / Grade 12
Law Degree – preferable but not mandatory, subject to experience in Short-Term insurance environment
60 FAIS Credits
Insurance qualification preferable
RE5 qualification
Experience
5 years experience, some of which should be in a legal practice environment or insurance recovery & liability environment
Experience working with binder agreements
Intensive knowledge of liability claims and resulting litigation
Intensive knowledge of recoveries
Knowledge in administering and handling liability claims and recoveries
Computer literacy (MS Word, Outlook and Excel)
Duties & Responsibilities
Day-to-day reporting to the Team Leader
Handling liability claims, Recoveries and litigation matters in accordance with claims handling procedures
Facilitating and managing outsourced motor liability claims and recoveries
Handling and settling claims within stipulated time frames and as per SLAs / mandates in place
Entering into settlement negotiations with third parties / third party representatives
Negotiating with motor assessors, attorneys, other service providers
Providing technical advice on litigated matters
Providing clients / brokers with the highest standard of service
Providing clients / brokers with feedback on claims progress at all times
Ensuring diary system is implemented and adhered to at all times
Ensuring adherence to SLAs / mandates in place with regards to claims from mandated brokers
Rendering assistance from time to time with ad hoc tasks
Competencies
Strong analytical and problem-solving skills
Knowledge of liability law and insurance principles
Attention to detail and accuracy
Negotiation and decision-making ability
Excellent communication (written & verbal)
Time management and ability to handle high volumes