Overview

Claims Supervisor Jobs in Vryheid, South Africa at Staff Concepts

Location: Vryheid

The Claims Team Leader is a senior/managerial role responsible for providing administrative assistance and support on commercial and personal lines claims.

Responsibilities:

Manage a team of individuals

Reporting

Client face-to-face meetings

Liaising and providing feedback to clients on claim progress

Claims Management: oversee the daily claims process from capturing received claims to processing and closing claims

Register claims

Appoint assessors

Record details and information on relevant systems

Build and maintain good working relationships with clients and internal stakeholders

Bridge the gap between the office and insurance companies

Maintain good relationships with insurers

Understand policy wording and various products

Minimum Requirements:

Grade 12 / Matric

Full qualification in Insurance NQF 4 – commercial & personal (150 Credits)

RE 5 Certificate

Class of business – commercial and personal

Product-specific training

5+ years in claims and team leader/claims management experience

Proof of all qualifications, RE, product-specific, and class of business must be submitted with application

Skill set required:

Accountability

Proficiency in Microsoft Office (Excel, Word, Teams, Outlook)

Experience handling difficult clients

Problem-solving skills

Ability to make decisions within prescribed mandates

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Title: Claims Supervisor

Company: Staff Concepts

Location: Vryheid, South Africa

Category: Insurance (Risk Manager/Analyst), Management (Program / Project Manager, Risk Manager/Analyst)

 

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