Overview
Claims Supervisor Jobs in Vryheid, South Africa at Staff Concepts
Location: Vryheid
The Claims Team Leader is a senior/managerial role responsible for providing administrative assistance and support on commercial and personal lines claims.
Responsibilities:
Manage a team of individuals
Reporting
Client face-to-face meetings
Liaising and providing feedback to clients on claim progress
Claims Management: oversee the daily claims process from capturing received claims to processing and closing claims
Register claims
Appoint assessors
Record details and information on relevant systems
Build and maintain good working relationships with clients and internal stakeholders
Bridge the gap between the office and insurance companies
Maintain good relationships with insurers
Understand policy wording and various products
Minimum Requirements:
Grade 12 / Matric
Full qualification in Insurance NQF 4 – commercial & personal (150 Credits)
RE 5 Certificate
Class of business – commercial and personal
Product-specific training
5+ years in claims and team leader/claims management experience
Proof of all qualifications, RE, product-specific, and class of business must be submitted with application
Skill set required:
Accountability
Proficiency in Microsoft Office (Excel, Word, Teams, Outlook)
Experience handling difficult clients
Problem-solving skills
Ability to make decisions within prescribed mandates
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Title: Claims Supervisor
Company: Staff Concepts
Location: Vryheid, South Africa
Category: Insurance (Risk Manager/Analyst), Management (Program / Project Manager, Risk Manager/Analyst)