Overview
Claims Motor Technician Jobs in Sandton, Gauteng, South Africa at Guardrisk
Title: Claims Motor Technician
Company: Guardrisk
Location: Sandton, Gauteng, South Africa
Guardrisk is the undisputed market leader in cell captive insurance and risk solutions. We are renowned for our innovative approach to cell captive structures and other alternative risk transfer solutions for our clients. Guardrisk offers clients custom designed cover and is registered in South Africa as an insurer for all statutory classes of non-life and life insurance business.
Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
To attend to day to day motor and non-motor claims handling across various products and to provide supervisory oversight over a defined area.
Requirements
Qualifications
Matric
Computer Literacy(MS Word, Outlook and Excel)
Comfortable with Insurance Systems
Insurance qualification or studying towards
60 FAIS Credits
RE5
Experience
5 years in commercial motor claims
Intensive knowledge of commercial insurance products
Duties & Responsibilities
Handling / settling motor own damage claims in accordance with applicable policies and standard operating procedures
Handling and settling claims within stipulated time frames and as per SLA’s in place
Entering into settlement negotiations with clients / brokers on behalf of Underwriters
Negotiating with various claims assessors and other related service providers
Providing Clients / Brokers with the highest standard of service
Providing Clients / Brokers with feedback on claim progress at all times
Ensuring diary system is implemented and adhered to at all times
Rendering of assistance from time to time with adhoc tasks
Maintaining and updating reserves
Attending to payment requests
Managing outstanding claims volumes
Timely responses to email and telephonic messages
Accurate record keeping
Proper time keeping and task prioritization / management
Attending to any other tasks as may be assigned from time to time
Competencies
Good interpersonal skills
Negotiation skills
Communication skills
Attention to Detail
Ability to work under pressure
Team player