Overview
Claims Assistant Jobs in Centurion, South Africa at AFGRI
Position: Claims Assistant )
Job title: Claims Assistant (Centurion)
Job Location: Gauteng, Centurion
Deadline: April 07, 2025
Description
To ensure that all administrative functions relating to claims are processed in a timeous and correct manner.
Requirements
Grade 12
FAIS accreditation (Level RE
5)
Financial Sector Conduct Authority (FSCA) recognised qualification
5 years in the short-term insurance industry
Excellent English and Afrikaans communication skills.
Key Performance Areas
Obtain claim forms and relevant documentation and information from clients.
Register new claims within 24 hours.
Daily processing, tracking, recording and ensuring timely settlement of claims.
Daily capturing, updating and storing of claims on the Cardinal administration system.
Daily feedback to client(s) and relationship managers or relationship manager assistants on claims progress.
Assist with Underwriting functions when requested.
Operate within the Financial Sector Conduct Authority (FSCA) and FAIS regulations.
Report all customer complaints to Head Office daily.
Technical Competencies
Cardinal broker system
Negotiation Skills
Computer literacy:
Microsoft (MS Office)
Dependable and able to perform under pressure
Excellent verbal and written communications skills
Attention to detail
Good problem-solving skills
Ability to work independently.
Behavioural Competencies
Zero tolerance for errors
Communication skills
Result driven
Please note that the role will be based in either Centurion or Bethal, depending on the candidate’s current location.
Closing Date
11 March 2025
Seniority Level
Mid-Senior level
Employment Type
Part-time
Job Function
Other
Industries
Food and Beverage Services
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Title: Claims Assistant
Company: AFGRI
Location: Centurion, South Africa
Category: Administrative/Clerical (Data Entry, PR / Communications), Insurance
