Overview
Casino Manager Jobs in Johannesburg at Crew Life at Sea
Key Responsibilities:
– Manage all aspects of the casino operations, including but not limited to staffing, training, scheduling, and budgeting onboard the cruise ship
– Develop and implement strategies to increase revenue and improve customer satisfaction
– Ensure compliance with all gaming regulations and company policies
– Monitor and analyze financial performance to make informed decisions and adjustments
– Maintain a high level of customer service by addressing and resolving any guest concerns or issues
– Work closely with other departments to coordinate casino activities and promotions
– Develop and maintain relationships with vendors and suppliers
– Train and mentor staff to provide exceptional service and uphold company standards
– Conduct regular performance evaluations and provide feedback to team members
– Stay updated on industry trends and implement new ideas and technologies to enhance the casino experience for guests
– Adhere to all safety and security protocols to ensure a safe and secure environment for guests and employees
Requirements:
– Bachelor’s degree in Hospitality Management, Business Administration, or related field
– Minimum of 2 years of experience in casino management, preferably in a cruise ship setting
– Strong knowledge of slots, tables and cage operations
– Excellent communication, leadership, and customer service skills
– Proven track record of increasing revenue and managing budgets
– Ability to work in a fast-paced and dynamic environment
– Proficient in Microsoft Office and casino management software
– Must be able to pass a background check and obtain necessary licenses and certifications
Job Type: Full-time
Pay: From R17Â 000,00 per month
Work Location: In person
Title: Casino Manager
Company: Crew Life at Sea
Location: Johannesburg
