Overview
Case Management Specialist Jobs in South Africa at Job Duck
Title: Case Management Specialist
Company: Job Duck
Location: South Africa
JOB DUCK IS HIRING A CASE MANAGEMENT SPECIALIST
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!
Role Overview
We are seeking a highly organized, client-focused Case Manager Specialist to support our team throughout various stages of personal injury cases. This individual will serve as a primary point of contact for clients, manage intake processes, coordinate medical record requests, maintain case files, and provide litigation support through document review, demand preparation, calendaring, and case organization.
Schedule:
Monday to Friday from 09:00 AM – 06:00 PM [EST][EDT] (United States of America)
Your Responsibilities Will Include but Are Not Limited To:
- Organizing case files according to litigation and case status
- Reviewing complaints, pleadings, and discovery-related documents
- Assisting with reviewing and preparing demand letters
- Reviewing records for completeness and accuracy
- Conducting client intake and case screening
- Monitoring court deadlines and maintaining case calendars
- Following up with providers, clients, and third parties as needed
- Gathering, verifying, and maintaining client information
- Scheduling consultations, appointments, and follow-ups
What We’re Looking For:
- Minimum of two year of experience
- Legal, personal injury, or law firm experience preferred but not required
- Strong customer service and communication skills
- Excellent organizational and time-management skills
- Ability to manage multiple cases and priorities simultaneously
- Detail-oriented with strong follow-through and accountability
- Proficiency in Microsoft Office and case management software
- Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
- Quiet, distraction-free remote work environment
What’s In It for You?
- Monthly compensation starting from 1,220 to 1,320 USD.
- Paid time off.
- 100% Remote, Full-Time, Long-Term Career Opportunity.
- Parental leave.
- Opportunities for professional development and training
- Dedicated support from our team.
- A chance to work with clients who share our values.
Ready to dive in? Apply now and make sure to follow all the instructions!
DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.