Overview
Care Expert Navigator Jobs in Pretoria, South Africa at Mediclinic Kloof
MAIN PURPOSE OF JOB
To support a comprehensive, professional and integrated care expert service to patients in collaboration with the internal and external healthcare teams.
KEY RESPONSIBILITY AREAS
1. Drive patient clinical efficiency in collaboration with the Clinical and nursing team prior to admission, during hospitalisation and post discharge
2. Support an integrated healthcare service by liaising and coordinating services with clinician offices and external healthcare providers
3. Fulfil a patient liaison role throughout the delivery of the Care Expert product
4. Utilise data analytics and reporting to monitor patient outcomes, operational efficiency and clinical governance
5. Drive a culture of improvement, quality and cost efficiency
6. Ensure effective communication and empowerment around value based care within the units
REQUIRED EDUCATION
Degree / Diploma in General Nursing
or
B-degree in ancillary services
REQUIRED EXPERIENCE
5 years’ experience in a senior nursing role (e.g. Shift Leader, SPN), within a private acute healthcare setting
or
Hospital-based ancillary service provider (e.g. Physiotherapist, Occupational Therapist, etc.)
REQUIRED JOB SKILLS AND KNOWLEDGE
Pharmacology, including Clinical pharmacy and antimicrobial steward ships
Clinical information capturing and data analytics
Cost per event management
Nursing care within an acute-care setting
Evidence-based practice and guidelines
Computer literacy (MS Office)
Risk identification and supporting protocols, e.g. IPC
Clinical pathways
Title: Care Expert Navigator
Company: Mediclinic Kloof
Location: Pretoria, South Africa
Category: Healthcare (Healthcare Nursing, Healthcare Administration)
