Overview
Car Parts – Sales Call Centre Agent Jobs in Germiston at MIT Auto Parts
The primary purpose of this role is to sell the MIT product portfolio by proactively and reactively offering products to customers thereby contributing effectively and efficiently to the MIT sales process.
1. Sales
Service the call center for sales purposes (includes but not limited to sales orders, quotations, etc.)
Proactively sales – sell and promote new items, redundant items, damaged items and promotions to customers
2. Customer Relationship Management
Assist with and resolve all sales related queries from customers
Business growth and development of allocated and new customers
Sales and forecasting analysis
Liaise with internal departments on all sales related matters
3. Business and Market Intelligence
Build business intelligence in relation to products, pricing and customer information
Knowledge sharing related to topics within the industry
4. Other
Any task handed to him on an ad hoc basis by the Sales Manager or Team Manager
All relevant reporting to Sales Management
MINIMUM REQUIREMENTS:
Matric
Sales / Marketing related qualification (advantageous)
2+ years of sales experience preferably in a retail or wholesale environment
2+ years of call centre experience
2+ years of automotive parts experience (advantageous)
Exposure to SAP
Computer literate
Functional numeracy & literacy
Job Type: Full-time
Application Question(s):
What interests you about this position, and how do you see the role fitting into your future career plans?
Education:
High School (matric) (Preferred)
Experience:
Sales: 2 years (Required)
call centre: 2 years (Required)
car parts: 2 years (Required)
Language:
Afrikaans (Required)
English (Required)
License/Certification:
Matric Certificate (Preferred)
Application Deadline: 2025/06/27
Title: Car Parts – Sales Call Centre Agent
Company: MIT Auto Parts
Location: Germiston
