Overview
Call Coordinator/Administrator Jobs in Sasolburg, South Africa at IOCO
Position: Call Coordinator / Administrator
Location: Sasolburg
We are seeking a highly organized Call Coordinator / Administrator . Skilled in managing service requests, dispatching technicians, and ensuring seamless
communication
between clients and teams. Passionate about efficiency,
problem-solving
, and delivering top-tier customer support.  What youâ€TMll do:
Ticket Management, Administration, Reporting,
Quality control
, SLA Management, Direct User
communication
verbally and written Your expertise: 1-2 years of administrative work experiences via Service Desk, Call Coordinating or similar. Good
communication skills
and fluent in English verbally and written. Self-sufficient.
Attention to Detail
Self-sufficient. Qualifications required:
Grade 12 Soft skills Computer and MS Office Literate (Administrative Certificate) Qualifications preferred: ITIL Foundation V3 A+ N+ Other information applicable to the opportunity:
Contract Position:
May 2025 – September 2025
Location:
Sasolburg (Free State)
Work environment
:
Office Building in Sasolburg, floors with access to stairs. Physical demands:
Bound to sitting at a desk. Travel:
Require valid driverâ€TMs license and own transport. Why work for us? If the daily grind makes you wonder if there’s more to life than work, get ready to discover a professional journey that embraces excellence without compromise. You’ve arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences through sustainable,
innovative
IT infrastructure solutions that tackle business challenges head-on.
Here you get to partner with clients, helping them conquer their business Goliaths while they focus on scaling their empires. At our core, we’re challengers, disruptors, and innovators. We’re a community of skilled professionals with an ambitious spirit dedicated to providing for our clients while finding joy in the process. Our clients are at the heart of everything we do.
Their satisfaction fuels our fire and propels us forward. We’re talking about brainstorming sessions that sound like TED talks and spontaneous celebrations for achievements, big and small. iOCO is an
equal opportunity employer
with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Therefore, our employment strategy gives primary preference to previously disadvantaged individuals or groups.
Title: Call Coordinator/Administrator
Company: IOCO
Location: Sasolburg, South Africa
Category: Administrative/Clerical (Office Administrator/ Coordinator, Business Administration)
