Overview
Call Centre Team Leader Jobs in Durban, South Africa at Findojobs South Africa
BUSINESS UNIT: FUNERAL SERVICES
ICEBOLETHU GROUP: CALL CENTRE – DURBAN
REFERENCE NUMBER: CCTM
0624
SALARY: MARKET RELATED
Icebolethu Groupis an Authorised Financial Service Provider FSP
45714 and a Level 1 BBBEE Contributor. It is South Africa’s second largest Funeral Assurance Group, a Winner of the Standard Bank KZN – Top Brand award for 2022, and a leading provider of dignified burial solutions.
Icebolethu Groupis currently in search of aTeam Leader. The successful incumbent will be responsible for building and managing a team of 20 or more Outbound Agents who will procure new business for Icebolethu. The incumbent is accountable for achieving results through others whilst serving under this title.
Minimum Qualifications
Business Management
Experience and Knowledge Required
2 years’ experience in a Middle Management role (Inbound/Outbound)
Bi-lingual – advantage (writing, reading, speaking)
Computer literate – MS Office, especially Excel – essential
Regulatory Exam and NQF 5 FAIS credits advantageous
Financial Service Experience (advantageous)
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Title: Call Centre Team Leader
Company: Findojobs South Africa
Location: Durban, South Africa
Category: Management
