Overview
Call Centre Agent (Must be Fluent in Shona) Jobs in Sandton, Gauteng 2172 at Mettus
Handle inbound and outbound customer calls in Shona.
*Provide accurate product/service information and troubleshoot issues.
*Resolve customer complaints and escalate complex issues when necessary.
*Maintain high customer satisfaction levels through effective communication and problem-solving.
*Update customer information and case details in the system.
Qualifications:
*Fluency in Shona (written and spoken) is required.
*Previous customer service or call center experience is a plus.
*Strong communication, problem-solving, and multitasking skills.
*Ability to work in a team-oriented and fast-paced environment.
Job Types: Full-time, Temporary
Contract length: 3 months
Language:
Shona (Required)
Work Location: In person
Title: Call Centre Agent (Must be Fluent in Shona)
Company: Mettus
Location: Sandton, Gauteng 2172
Category:
