Overview
Call Center Representative $15+/hr Jobs in York, PA at Appleby Systems, Inc.
Home Improvement Appointment Setter | IN-OFFICE
NO REMOTE WORK PERFORMANCE-DRIVEN SALES-MINDED ENVIRONMENT
Do You Know How to Win on the Phone?
We are looking for energetic, competitive Call Center Agents who can turn conversations into qualified appointments for our home improvement sales team.
This is not a remote position and it is not a quiet customer-service desk. You will work from our office with a team that tracks performance, celebrates wins, coaches constantly, and expects results.
If you are confident on the phone, motivated by money, comfortable hearing “no,” and willing to keep dialing until you get to “yes,” we want to talk to you.
What You’ll Do
· Make and receive calls with homeowners who have expressed interest in home improvement projects
· Contact new leads quickly and professionally
· Re-engage aged leads and previous opportunities
· Ask the right questions to identify the homeowner’s project and level of interest
· Build urgency and value around scheduling an in-home consultation
· Set qualified appointments for our sales representatives
· Confirm appointments and help reduce cancellations and no-shows
· Accurately document calls, appointments, dispositions, and follow-up activity
· Follow proven scripts while sounding natural and conversational
· Consistently hit daily and weekly appointment-production goals
Who We’re Looking For
· Competitive people who like measurable goals and being on a leaderboard
· Strong communicators who can control a phone conversation
· People who are comfortable asking questions and asking for the appointment
· Persistent callers who do not get discouraged by rejection
· Fast learners who can follow a script, accept coaching, and improve
· Reliable team members who show up on time and are ready to work
· People motivated by earning more when they produce more
· Candidates with call center, appointment setting, inside sales, telemarketing, collections, customer retention, automotive, insurance, or home improvement experience
The Standard
We do not measure success by how many hours you sit at a desk. We measure the activity and results that create sales opportunities.
Your performance will be measured on:
Calls / Activity | Contact Rate | Appointments Set | Set Rate | Issued Appointments | Issue Rate | Appointment Quality | Sales Results
What We Provide
· An in-office team environment with hands-on coaching and accountability
· Leads, customer opportunities, and databases to work
· Proven scripts and call processes
· Training on our products, offers, and appointment-setting process
· Performance tracking so you always know where you stand
· Opportunity to earn more through production and performance
· Growth opportunities for high performers
This Position Is IN-OFFICE
This is NOT a remote or work-from-home position.
We believe call center performance improves when the team is together: live coaching, immediate feedback, energy, competition, accountability, and recognition all happen in the office.
You May Be a Great Fit If…
You like talking to people. You are competitive. You want to make money. You can handle rejection. You enjoy chasing a goal. You want to know your numbers. And when somebody tells you “no,” your first thought is not to quit – it is to figure out the next question.
Apply Today
CAN YOU TURN A PHONE CALL INTO AN APPOINTMENT?
If the answer is YES, we want to meet you.
Apply with your resume and tell us about your call center, appointment-setting, sales, or customer-contact experience. We are actively interviewing candidates who are ready to work in-office, compete, improve, and produce.
Pay: $15.00 – $30.00 per hour
Expected hours: 25.0 – 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: In person
Title: Call Center Representative $15+/hr
Company: Appleby Systems, Inc.
Location: York, PA
Category:
