Overview
Business Solutions & Analysis Supervisor Jobs in Johannesburg, Gauteng, South Africa at DHL Express
Title: Business Solutions & Analysis Supervisor
Company: DHL Express
Location: Johannesburg, Gauteng, South Africa
Important Notice for Previous Applicants
If you have already applied for this position, kindly submit a new application to complete the newly introduced Pre-Screening Questionnaire (PSQ). The questionnaire forms an important part of the selection process and will help ensure that all applicants are assessed consistently against the role requirements. Applications submitted prior to the introduction of the PSQ may not include the required screening information.
We encourage suitably qualified candidates to apply and look forward to receiving your application.
Please reapply to complete the new Pre-Screening Questionnaire and ensure your application is considered.
IT’S NOT JUST AN OPPORTUNITY TO ANALYSE BUSINESS PERFORMANCE.
IT’S AN OPPORTUNITY TO HELP SHAPE HOW A GLOBAL BUSINESS MAKES DECISIONS.
At DHL Express, our purpose is simple: Connecting People. Improving Lives.
Every day, our people help businesses grow, communities thrive, and opportunities reach every corner of the globe. Behind this success is a commitment to innovation, excellence, and creating a workplace where people can grow, contribute, and make a real impact.
As a Certified Great Place to Work we know that our success starts with our people. That’s why we’re looking for a hands-on lead in FP&A Analytics and Business Intelligence — someone who combines strong technical delivery with real commercial judgement. You will build the models, automations, and decision-support products that business leaders rely on.
If you are looking for an opportunity to combine finance, technology, analytics, and business partnership, we’d love to hear from you.
Role Purpose
The Business Solutions & Analysis Supervisor is a senior individual-contributor, responsible for delivering innovative reporting, analytics, automation, and digital solutions that support strategic and operational decision-making across the business.
This is a hands-on builder role. Most of your time will be spent designing and delivering data models, financial analyses, Power BI solutions, and Power Platform automations — not only coordinating the work of others. Any supervisory element is focused on standards, guidance, quality, and enabling colleagues, rather than traditional full-time people management.
Combining strong financial acumen with advanced technical expertise, the role serves as a trusted partner to business stakeholders, translating complex and often ambiguous requirements into scalable solutions that enhance forecasting, reporting, planning, and performance management.
The incumbent plays a critical role in advancing digital capabilities through Power BI, Power Platform, TM1 Planning Analytics, and other enterprise systems, while ensuring data integrity, governance, and compliance with Group standards. Through analytical expertise, business partnership, and continuous improvement, this role strengthens financial visibility, improves reporting quality, and enables informed decision-making across the organisation.
Key Responsibilities
Analysis & Decision Support
- Develop advanced financial models supporting forecasting, budgeting, scenario planning, and business performance reviews.
- Perform detailed variance, profitability, productivity, and revenue/cost-driver analysis to support finance and commercial/operational leaders.
- Translate complex financial and operational data into actionable insights and recommendations.
- Support planning cycles, management reviews, and performance reporting through meaningful analysis and commentary.
- Enhance reporting reliability through data validation, reconciliation, and automated control processes.
Business Intelligence & Reporting Excellence
- Design, develop, and maintain Power BI dashboards and reporting solutions that provide meaningful performance visibility.
- Develop robust dimensional data models, DAX calculations, and reporting frameworks aligned to business requirements – not only visuals on pre-built datasets.
- Promote reporting consistency, governance, and best practices across the reporting landscape.
- Support the growth of self-service analytics capabilities across finance and the wider business.
Digitalisation & Automation
- Design and implement Power Apps and Power Automate solutions that improve efficiency and strengthen controls in live processes.
- Partner with stakeholders to identify opportunities for automation and process optimisation.
- Translate business requirements into practical, scalable, and sustainable digital solutions.
- Contribute to the continuous evolution of finance technology and digital capabilities.
Data Integration & Governance
- Support integration of data across TM1 Planning Analytics, CREST, START, Snowflake, Azure, ERP platforms, and the Microsoft Power Platform ecosystem.
- Develop and maintain data models, reporting structures, process documentation, and governance standards.
- Ensure data quality, security, compliance, and audit readiness across reporting and analytics environments.
- Contribute to the ongoing enhancement of governance and reporting frameworks.
Business Partnership & Solution Delivery
- Work closely with business stakeholders to understand business challenges and solution requirements.
- Facilitate discussions and workshops to define reporting, analytics, and automation opportunities.
- Provide expert guidance on solution design, reporting capabilities, and system functionality.
- Support end-to-end solution delivery, including testing, deployment, user adoption, and continuous enhancement.
Continuous Improvement & Innovation
- Champion innovation and continuous improvement across finance systems, reporting, and processes.
- Share technical and functional expertise with colleagues and stakeholders; raise the standard of analytics practice around you
- Support the adoption of best practices in analytics, automation, and business intelligence.
- Help build a stronger data-driven culture that delivers measurable business value.
What You’ll Bring
Education:
Must Have:
- Bachelor’s degree or higher in Engineering, Mathematics, Statistics, Computer Science, Information Systems, Data Science, or closely related quantitative field.
Advantageous:
- Post Graduate Qualification in the above/related fields.
Experience:
- 5 plus years’ experience in FP&A, commercial/operational finance, BI/analytics, digital solutions or a closely related domain.
- Deep demonstratable hands-on analytics, SQL, Power BI including data modelling and DAX and Power Platform.
- Must show finance decision support (forecasting, budgeting, variance analysis, performance) and hands-on solution building.
- Demonstrated ability to partner effectively with stakeholders across multiple functions and levels.
- Experience in driving reporting improvements, governance initiatives, and business process optimisation.
Technical Expertise
Must have:
- Advanced Power BI skills including dimensional data modelling, DAX, governance, reporting architecture, and dashboard development.
- Strong experience with Power Apps and Power Automate – including solutions used in live business processes.
- Advanced SQL and Power Query capabilities – production-grade querying and transformation, not only Excel-to-dashboard workflows.
- Advanced Excel skills including modelling, automation, and complex financial analysis.
- Working knowledge of data warehousing, BI architecture, and enterprise reporting environments.
- Ability to diagnose and resolve practical delivery issues (e.g. model performance, refresh failures, row-level security, deployment discipline)
- Experience integrating and managing data across Snowflake, Azure, SharePoint, ERP platforms, and related technologies.
Advantageous:
- Exposure to TM1 Planning Analytics, SAP, CREST, START, or equivalent planning and ERP landscapes.
You will be especially credible if you can talk to:
- A data model or semantic layer you owned – design choices, trade-offs, and how it improved decision-making.
- Production SQL you wrote to integrate, reconcile, or industrialise finance data.
- A Power Automate or Power Apps solution that changed a real finance process (controls, cycle time, or reliability).
- A messy stakeholder problem you structured into a clear analytical or digital solution.
Who You Are:
- A hands-on builder who prefers to get into the data, models, and workflows — and ship — rather than only advise from the sidelines.
- A quantitative, structured thinker who models drivers and scenarios, not just reports the numbers.
- Commercially minded, with the judgement to know which insight will change a decision.
- A trusted advisor who builds credibility through expertise, insight, and delivery.
- A strong collaborator who influences outcomes through partnership and clear communication with business stakeholders.
- An analytical thinker who can connect financial performance to business success.
- A proactive problem-solver who thrives in ambiguity and turns complexity into practical, scalable solutions.
- A continuous learner who embraces innovation and seeks better ways of working.
You will enjoy:
- Opportunities to learn, grow, and develop your career.
- A diverse, inclusive, and collaborative culture where everyone can thrive.
- Exposure to regional and global business initiatives.
- The opportunity to make a meaningful impact through innovation, analytics, and digital transformation.
- A workplace recognised globally for its commitment to employee experience and engagement.
- The chance to live our purpose every day: Connecting People. Improving Lives.
We are looking forward to your application.