Overview
Business Process Administrator Jobs in Randburg, Gauteng, South Africa at Provantage
Title: Business Process Administrator
Company: Provantage
Location: Randburg, Gauteng, South Africa
Job Purpose
To provide comprehensive administrative and operational support to the Business Process Manager (BPM), enabling efficient execution of business processes across Out-of-Home (OOH) advertising functions. The Administrator plays a vital role in document handling, stakeholder coordination, system updates, and quality control processes that contribute to the BPM's strategic initiatives.
Key Responsibilities
Process Administration & Coordination
- Assist in mapping current OOH workflows and documenting process changes
- Schedule and coordinate cross-functional meetings and training sessions
- Maintain an organized repository of SOPs, process documentation, and templates
Technology & Systems Support
- Support the integration and maintenance of systems and reporting platforms
- Assist with user access requests, troubleshooting, and system update tracking
- Collate and submit feedback on tool usability and improvement areas
Reporting & Data Accuracy
- Prepare standard reports and dashboard inputs under BPM guidance
- Consolidate production and campaign data for internal stakeholders
- Support data validation efforts to ensure consistency and reliability
- Ensure alignment with quality control procedures and reporting expectations
Training Logistics & Communications
- Manage logistics for training sessions (venue booking, attendee tracking, material prep)
- Draft internal communication on process changes, reminders, and timelines
- Update training documentation based on feedback and revisions
Key Skills & Attributes
- Strong organizational and documentation skills
- Attention to detail and a proactive mindset
- Effective written and verbal communication
- Familiarity with workflow systems and campaign platforms (preferred)
- Ability to multitask and work in a fast-paced environment
Qualifications & Experience
- Diploma or degree in Business Administration or related field
- 2+ years administrative experience in media, advertising, or operations (OOH sector preferred)
- Proficiency in Microsoft Office incl Excel which is essential and experience in project management tools will be advantageous.