Overview
Business Operations Manager – 62115418740 Jobs in South Africa at Somewhere
Title: Business Operations Manager – 62115418740
Company: Somewhere
Location: South Africa
Business Operations Manager
About The Role
We are seeking a highly organized, systems-minded, and resourceful Business Operations Manager to build and optimize the operational foundation of a fast-growing professional services organization. This role is ideal for someone who enjoys creating scalable processes, improving efficiency, and supporting cross-functional teams through strong operational execution.
You will work closely with executive leadership, program delivery teams, and external partners to ensure day-to-day operations run smoothly while helping prepare the organization for continued growth and expansion.
Key Responsibilities
People Operations
- Coordinate employee onboarding and offboarding processes.
- Manage internal team logistics and operational workflows.
- Support a collaborative, high-performing team culture through efficient operational practices.
Project & Partner Coordination
- Coordinate scheduling, onboarding, contracting, and ongoing support for external partners and contractors.
- Maintain accurate records, directories, and documentation.
- Serve as the primary operational point of contact for external collaborators.
Systems & Technology
- Administer and maintain business systems including ClickUp, HubSpot, Slack, and Google Workspace.
- Manage user access, permissions, and system organization.
- Ensure documentation, files, and operational data remain organized and easily accessible.
- Maintain strong data hygiene across internal platforms.
Process Improvement
- Develop, document, and continuously improve Standard Operating Procedures (SOPs).
- Identify operational bottlenecks and implement scalable solutions.
- Build automations using tools such as Zapier, Make, or n8n to eliminate manual work.
- Collaborate with leadership to improve operational efficiency across the organization.
Finance Operations Support
- Support invoicing and accounts payable/accounts receivable processes.
- Track expenses and assist with vendor management.
- Coordinate contracts and maintain vendor documentation.
- Assist finance leadership with day-to-day operational tasks.
Qualifications
Required
- 3+ years of experience in Operations, Business Operations, or Operations Management, preferably within a growing organization.
- Demonstrated experience building or improving operational processes and systems.
- Strong proficiency with project management platforms (ClickUp preferred).
- Advanced experience using Google Sheets or similar spreadsheet tools.
- Exceptional organizational and documentation skills.
- Excellent written communication skills.
- Strong attention to detail and ability to manage multiple priorities simultaneously.
- Self-starter with excellent problem-solving abilities and a process-oriented mindset.
Preferred
- Experience supporting professional services, consulting, coaching, or learning and development organizations.
- Working knowledge of financial operations, including AP/AR, invoicing, and bookkeeping.
- Experience with workflow automation platforms such as Make, Zapier, or n8n.
- Experience managing CRM systems, particularly HubSpot.
Ideal Candidate
The Ideal Candidate Is Someone Who
- Enjoys creating systems that improve how teams work.
- Takes ownership and proactively solves problems.
- Thrives in a fast-paced, collaborative environment.
- Is highly organized and detail-oriented.
- Can balance strategic process improvement with day-to-day operational execution.
- Works well with cross-functional teams and executive leadership.
Tools & Technologies
- ClickUp
- HubSpot
- Google Workspace
- Google Sheets
- Slack
- Zapier
- Make
- n8n