Overview
Business Development Consultant Jobs in Sandton, South Africa at The Recruitment Council
Position: Business Development Consultant |
Business Unit: CPS
Department: EIS
Reports to: Senior Manager
Core Description
To manage and support customer technical solutions and provide general technical support on customer systems.
Key Deliverables / Primary Functions
Execute the Managed Services business plan and strategies.
Support, maintain, and manage the technical aspects of a managed Cloud / Operating system solution and ensure contracted service level agreements are met.
Perform proactive activities such as health-checks, documentation updates, and performance reporting.
Plan, coordinate, and implement system changes within client-specified change windows.
Liaise with clients, vendors, and other partners to ensure minimal disruption to the client’s day-to-day business operations.
Manage, own, and coordinate the technical resolution of service disruptions in a timely manner.
Assist with project delivery.
Contribute to the overall team effectiveness through technical contributions, customer focus, and teamwork.
Assist colleagues and contribute to quality and values.
Drive a proactive culture to reduce common causes of operational problems.
Understand the requirements of being part of a 24×7 on-call operation.
Operate closely with associated infrastructure service teams to meet SLAs and resolve problems.
Technical ability to perform firmware hardware upgrades on server platforms.
Core Functional Skills & Capabilities
ICT Knowledge
Infrastructure Technology
Risk Management
Teamwork
Communication
Core Behavioural Competencies
Working with people
Applying expertise & Technology
Delivering Results & Meeting customer expectations
Analysing
Deciding & Initiating Action
Culture Match / Job Match
Minimum Qualifications
NQF 6: 3-year Degree / Diploma / National Diploma in Computer Science or Information Technology OR NQF 4:
Grade 12
Additional
Education
– Preferred / Advantage
Relevant IT certification
Experience
3 years’ experience in a particular field of specialty within a large and highly complex organisation (cloud and platform support) OR 5 years’ experience in a particular field of specialty within a large and highly complex organisation (cloud and platform support).
Certifications
Microsoft / MCSE, VMware Vcenter and ESXI, XEN server
Experience in implementing and maintaining Microsoft Operating Systems:
Windows Server, including DNS, DHCP, VLAN, storage configuration, and administration, Hyper-V.
Perform patching using Microsoft best practice patching tools e.g., WSUS / SCCM.
Professional Memberships in Relevant Industry Level of Engagement & Span of Control
Span of Control: 0
Level of Engagement: Operational / Technical
Special Requirements
/ Employment Condition
Valid Driver’s license
Ability to work extended / long hours as and when required
Workplace /
Physical Requirements
Full-time Client Based Position
Billable
#J-18808-Ljbffr
Title: Business Development Consultant
Company: The Recruitment Council
Location: Sandton, South Africa
Category: IT/Tech (Network Administrator, Systems Engineer, Systems Administrator, Technical Support)
