Overview
Business Banker Jobs in Johannesburg at Bidvest Bank
PRIMARY PURPOSE
The main purpose of this role is to maintain relationships with existing clients, acquire new clients, grow the book and ultimately, maximise revenue.
TECHNICAL COMPETENCY REQUIREMENT
Ability to evaluate the impact of a business decision on the business’ financial statements, and financial wellbeing in the long term
Ability to communicate accurate information to technical and non-technical audiences, turning complex data analyses into clear and compelling messages.
The coordination of relationships with and between key stakeholders, when presenting a value proposition and / or during the structuring of sales/deals
The competence to use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
The ability to analyse the causes for a range of complex problems and utilise analytical techniques to solve them including developing new processes that have not previously been attempted.
Business Acumen
Critical Thinking
Time Management
REQUIRED MINIMUM EDUCATION AND TRAINING
Diploma in financial related courses
RE5
REQUIRED MINIMUM WORK EXPERIENCE
2-3 years’ experience in similar withing Banking
Knowledge of Banking products and channels
Track record of understanding the sales cycle
KEY PERFORMANCE AREA (KPA)
FINANCIAL MANAGEMENT
Develop tailored financial solutions to meet the specific needs of business clients, enhancing client satisfaction and profitability
Actively grow the client base by agreed target of new acquisitions a month in order to achieve the sales target
Proactively cross and upsell to the existing base to grow revenue
Proactively engage the base to retain existing clients
Manage the profit margins through providing clients with comparative information on rates
CUSTOMER CENTRICITY
Build and maintain strong, long-term relationships with business clients, understanding their financial goals and business operations.
Act as the primary point of contact for clients, providing personalised banking services and proactive support.
Providing relevant timeous solutions to the clients and managing turnaround times
Providing excellent service that will result in client referrals and new business
Responding speedily and correctly to stakeholder and client queries.
Assist the client with innovative ways to gain maximum benefit from the products e.g. offering right product at right time
Educate clients on the necessary systems / processes and digital channels
To educate and promote the product offering to clients
Work closely with internal teams such as credit, operations, compliance, and product specialists to deliver seamless service to clients.
Arrange client visits as agreed with line manager
OPERTIONAL EXCELLENCE
Ensure on-boarding and signing up client is done in line with Compliance requirements
Proactively manage the FIC review process on client profiles
Keeping abreast of all compliance requirements such as, (FICA), FAIS, AML, SARB etc.
Ensure all client interactions, transactions, and documentation comply with regulatory and internal policy requirements.
Stay informed about market developments, competitor activities, and industry trends affecting business clients.
Ensure that client information is updated in line Compliance requirement
Ensure client information is kept confidential
Ensure that CRM is completed timeously
Ensure all business reports are completed timeously
LEARNING AND GROWTH
Take ownership for driving own career development by preparing own Personal Development Plan and achieving the objectives/milestones set out in the development plan.
Actively work towards developing knowledge related to compliance and ethical business practices trends and developments, and work towards building own Intellectual Property.
FULLTIME OFFICE BOUND
This position is advertised in line with our commitment to Employment Equity.
Title: Business Banker
Company: Bidvest Bank
Location: Johannesburg
