Overview

Building Manager Jobs in Cape Town, South Africa at IHS Property

Position: BUILDING MANAGER VACANCY

Overview

Join our team as a Building Manager in Cape Town. A building manager is responsible for overseeing the daily property operations onsite. This role ensures smooth operations onsite, that properties are well-maintained, landlord standards are maintained, company policies and procedures are adhered to and provides a positive experience for tenants.

Responsibilities

  • Strategic Work
    • Custodian of the daily operations onsite, ensuring the site is well-maintained to add value to the property.
    • Coordinate with stakeholders such as the property manager, maintenance department, and suppliers to ensure the site is fully functional at all times.
    • Cultivate good relations with residents to communicate company policies effectively and assist with tenant retention.
    • Maintain good records of access control data, keys management, weekly/monthly reports, warnings, fines and tenant communication.
  • Tactical Work
    • Repairs and maintenance
      • Assess maintenance reported by a resident, report requirements to Head Office, follow up with job cards and repairs.
      • Identify the type of repair – unsafe circumstances should be attended to as an emergency per standard operating procedures.
    • Leasing and tenants
      • Conduct tenant viewings prior to lease commitments.
      • Ensure the units are clean and in lettable condition before occupation date; escalate any challenges to the Property Manager.
      • Complete entry inspections and ensure all tenant requirements are met.
      • For tenants moving in, ensure all documents as per SOPs are present.
      • Complete weekly site inspections – reports of absconds and illegal occupants.
      • Interim inspections – conduct unit interim inspections regularly to ensure units stay in good condition.
      • Complete exit inspections in a timely manner with tenants as part of the vacating process and collect the unit keys.
    • Credit Control
      • Communication/Notices – Ensure all notices and communications are delivered to tenants and return signed documents to Head Office timeously.
      • Assisting Credit Control during the monthly collection process by liaising with tenants and following up regarding outstanding arrears.
      • Facilitate the Sheriff during eviction proceedings and communicate to Head Office in this regard.
    • General site duties
      • Security – Ensure security is on duty and appropriately dressed at all times.
      • Gardening – Maintain gardens to the required standard; implement a gardening schedule onsite.
      • Cleaning – Ensure the property is cleaned to the required standard; implement and manage the daily cleaning schedule.
      • Maintenance – Assess maintenance queries, log requests, supervise external contractors/internal staff and inspect repair work. Job cards should be signed only after assessing work and ensuring quality.
      • Unit management – Monitor for overcrowding, illegal occupation/sub-letting, absconds, cleanliness and enforce House Rules with tenants.
      • Meter Reading – Ensure meters are read by contracted suppliers; take photos of main meters and share with the Property Manager.
      • Queries – Ensure tenants/residents know how to log queries; address them timeously, reviewed and signed off by the Property Manager.
      • Inventory management – Maintain inventory of supplies, equipment, and furnishings; keep a detailed inventory of office and estate assets.
      • Utility audits – Conduct weekly utility audits and send bulk readings to head office weekly.
      • Reporting – Send required reports to Property Managers on time (e.g., incident reports, incident acknowledgments, insurance reports, site inspection reports).
      • Rules compliance – Manage rules compliance, issue warnings and fines to residents.
      • Monthly tenancy audits and daily monitoring of jobs; conduct snagging and de-snagging and keep records of both.
  • To APPLY:

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Skills And Knowledge

  • Previous work experience as Building/Estate Manager
  • Excellent verbal communication skills
  • Ability to communicate clearly and effectively in English
  • Diligent and ethical
  • Attention to detail
  • Proficient in email and Microsoft Word/Excel
  • Problem solving and decision making skills
  • Excellent interpersonal skills
  • Strong leadership and team management skills

Qualifications And Experience

  • Matric Certificate
  • High School/Secondary Certificate
  • Experience with property inspection applications such as property inspect

Essential Requirements

  • This role may require working evenings, weekends, or on-call hours to address emergencies or residents’ needs
  • Physical tasks such as walking, climbing stairs, and lifting may be required
  • Comfortable working indoors and outdoors in various weather conditions
  • Occasional travel to other properties or locations as determined by management; a vehicle may be required

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Title: Building Manager

Company: IHS Property

Location: Cape Town, South Africa

Category:

 

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