Overview

Branch Manager Jobs in Hermanus, South Africa at Standard Bank Group

Job Description

To manage and develop all available branch resources, including people, process and systems, to deliver a sustainable and profitable branch performance while embedding a strong client-focused culture.

Key Responsibilities:

  • Lead and manage branch performance across sales, service, operations, people and client experience.
  • Drive revenue, balance sheet growth, cost management and branch profitability in line with catchment objectives.
  • Build a high-performance branch team through coaching, workforce planning, performance management and people development.
  • Ensure effective risk, compliance, operational control and Occupational Health and Safety standards across the branch.
  • Drive client-focused solutions, digital adoption, cross-selling opportunities and stakeholder engagement to support branch execution.
  • Qualifications

  • Bachelor of Commerce, Advanced Diploma or equivalent NQF 7 or higher qualification in Business Commerce or a related field.
  • Relevant FAIS qualification is required.
  • Must be registered or eligible as a FAIS Representative and meet Fit and Proper requirements.
  • Experience

    Required:

  • 5 to 7 years’ relevant banking experience, with solid exposure to branch management, sales and service delivery.
  • Experience managing income statement performance, branch operations, client experience and controllable costs.
  • Proven ability to lead teams, manage workforce requirements and drive performance in a client-facing environment.
  • Sound experience in risk, compliance, operational controls and stakeholder management within financial services.
  • Exposure to branch profitability, revenue growth, balance sheet management and catchment-based execution will be advantageous.
  • Behavioural

    Competencies:

  • Articulating Information and Convincing People
  • Challenging Ideas and Exploring Possibilities
  • Making Decisions and Providing Insights
  • Producing Output and Meeting Timescales
  • Following Procedures and Showing Composure
  • Understanding People and Team Working
  • Technical

    Competencies:

  • Banking Process & Procedures
  • Client Knowledge and Product Knowledge
  • Application & Submission Verification
  • Processing
  • Client Acceptance & Review
  • Risk, Compliance and Operational Control
  • Careers

    Are you passionate about Africa’s potential? Are you driven to win? At Standard Bank Group, a team of over 50 000 dedicated individuals share one common purpose:
    Africa is our home, we drive her growth. We believe our people are our greatest asset, and we strive to create a thriving environment where you can bring your whole self to work, pursue your dreams, and see your ideas shape a brighter future for Africa. Join us, if you’re ready to turn your passion into impact and make a real difference as part of a dynamic team.

    Title: Branch Manager

    Company: Standard Bank Group

    Location: Hermanus, South Africa

    Category:

     

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