Overview
Branch Advisor FAIS Jobs in Durban, South Africa at Rmbwestport
Position: Branch Advisor FAIS-1
Time left to apply End Date:
January 30, 2025 (5 days left to apply)
Job requisition R27647
Job Description
Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
Hello Future Branch Advisor
Welcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providinginnovative, contextual, and integrated financial solutions.
As part of our team inFNB Points of Presence
, you will be surrounded by unique talents in aninclusiveenvironment that values our differences and upholds the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself.
Are you someone who can:
Build and maintain strong relationships with clients.
Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
Educate customers to the correct Banking platform aligned with their needs.
Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
Analyze customer data and recommend tailored solutions.
Achieve sales results by providing contextual and integrated financial solutions to customers.
Conduct yourself in an ethical manner.
Take accountability for own performance, personal andcareer development.
Showempathywith customers.
Stay updated on industry trends andproduct knowledge.
You will be an ideal candidate if you possess the following:
A completed financial-related qualification (NQF5 or higher)
1-2 years’ experience in Client Services Support and delivery
You will have access to:
Opportunities to build relationships as part of adynamicteam.
Achallengingworking environment
Personal andprofessional growth
Opportunities to have an impact in a local market as abrand ambassador.
You can be a match if you are:
Customer Centric.
Enjoy solving problems.
Possess persuasive selling skills.
Able to understand rules in a regulated environment.
Agile and Flexible.
Strongcommunicationand interpersonal skills.
Have aresults-drivenattitude with a passion for exceeding targets.
Have excellent organisational skills andattention to detail.
Apply now if you are interested in taking the next step. We look forward to engaging with you!
All appointments will be made in line with First Rand Group’s Employment Equity plan. The bank supports the recruitment andadvancementof individuals with disabilities. In order for us to fulfill thispurpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Job Details
Take note that applications will not be accepted on the below date and onwards; kindly submit applications ahead of the closing date indicated below.
30/01/25
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Title: Branch Advisor FAIS
Company: Rmbwestport
Location: Durban, South Africa
Category: Sales, Customer Service/HelpDesk
