Overview
Bookseller/Shop L009 Greenstone Mall Gauteng Jobs in Johannesburg, South Africa at Bargain Books
Position: Bookseller (100 Hour) Shop L009 Greenstone Mall Gauteng
VACANCY NOTICE
POSITION:
Bookseller (100 Hour)
REPORTING TO:
Store Manager
STORE:
Shop L009 Greenstone Mall, Johannesburg
Our philosophy is to provide our customers with choice and value.
Bargain Books is one of the biggest book retailers in South Africa, with over 80 stores and growing rapidly. We are the winner for best bookseller of the year 2019, 2018, 2017, 2014, 2013 and 2011.
We believe in hard work andentrepreneurialthinking within adynamic, sales and service orientated environment. We aim to provide our customers with superior service and value for money through our passion for books and people.
Purpose of the job:
As a bookseller, you will receive and unpack stock, categorize books, and merchandise stock for the customer. You will also focus on customer service, ensuring that the customer receives excellent service by meeting their needs. You will build your book knowledge daily to foster strong relationships with customers and drive sales.
Main Responsibilities
Customer Service– Offer assistance to every customer entering the store with a friendly andpositive attitude.
Housekeeping– Keep the store clean and tidy.
Merchandising– Ensure all window displays and in-store displays are attractive and eye-catching and are changed every two weeks. Check that bestsellers are in stock and on display.
Stock Management– Assist the manager in measuring and controlling shrinkage.
Security– Be alert and aware of non-shoppers/shoplifters.
Book Knowledge– Constantly build your knowledge of the books in the store.
Sales and Upselling– Build relationships with potential customers, upsell and cross-sell, push promotions, and recommend substitute and alternative books and other unique products.
Sourcing and Ordering– Source and order books for customers using the lookup systems at your disposal.
Admin and Control– Handle cash up, credit card checks, wage payouts, shortage reports, supplier payouts, attendance registers, emailcommunication, gift vouchers, etc.
Qualifications required for this role:
We are looking for an energetic and well-presented salesperson who is physically strong and healthy. You need a minimum of a matric and preferably have experience in retail or a sales environment. You could be starting out in your career with a marketing qualification, a degree in English literature, Communications, Journalism, or other qualifications that will benefit your career in a bookstore.
You will gain people skills, be empowered with knowledge, and will be exposed tomerchandising, promotions,sales techniques, the publishing industry, authors, etc., which will set you up for your future career.
The successful applicant will have the following attributes:
Fully bilingual
Neat and well-presented
Above averagecommunication skills
Positive and friendly attitude
Knowledge of books and willingness to learn
Sales skills
High level of computer literacy
Physically strong and fit
Ability to work well under pressure
Good follow-through and commitment
Ability to work well with a team with commitment and support
Prepared to work long hours and alternate weekends
Benefits:
Book Discount
Incentivized targets
Group Retirement Annuity
Medical Insurance
Employee Birthday Gift
Applications and CVs should be addressed to Nicole Judd –
With“GREENSTONE MALL 100 HOUR BOOKSELLER”stated in the subject …
Title: Bookseller/Shop L009 Greenstone Mall Gauteng
Company: Bargain Books
Location: Johannesburg, South Africa
Category: Retail, Sales