Overview
Bookings Clerk Jobs in Stellenbosch, South Africa at Sydsen Group (Pty) Ltd
Bookings Clerk – Stellenbosch, Western Cape  Our client is seeking a professional Bookings Clerk to join their team at a leading motor vehicle dealership based in Stellenbosch, Western Cape . This role involves providing exceptional customer service, managing appointment bookings, and ensuring smooth
communication
between customers, service, and parts departments.
Key Responsibilities:
Schedule appointments for vehicle servicing, maintenance, and repairs Interact with customers via phone, email, or in-person to understand service needs and provide information on service options and pricing Coordinate with the service department to ensure appointments are properly managed and parts are available Upsell additional services or products based on customer needs Confirm appointments and send reminders to reduce no-shows Maintain accurate customer and service records Ensure a high level of
customer satisfaction
through excellent service and timely follow-ups Assist with administrative tasks and collaborate with the dealership team
Skills & Requirements:
Senior Certificate (Grade 12) Fully bilingual (English and Afrikaans); a third South African language is an advantage Experience in the motor dealership industry, especially as a Bookings Clerk, is preferred Some mechanical knowledge is an advantage Strong
communication
and customer service skills
Problem-solving
and
results-driven
mindset Self-management and
resilience
Please note that only experienced candidates will be considered and contacted. Apply ONLINE now at:
SYDSEN RECRUIT (Follow us on Facebook, Instagram and Linked In)
Title: Bookings Clerk
Company: Sydsen Group (Pty) Ltd
Location: Stellenbosch, South Africa
Category: Customer Service/HelpDesk (Customer Service Rep)
