Overview
Booking Agent Jobs in Brackenfell, Western Cape at Time Personnel
Full Job Description
Job Overview
Expiration date: 21 July 2025
Location: Brackenfell, Western Cape
Job Title: Booking Agent
Education Level: High School / Matric
Job Level: Intermediate
Minimum Experience: 1 – 3 Years
Booking Agent required in Brackenfell, Cape Town.
Are you a confident communicator with a natural flair for building connections over the phone? Our client in Brackenfell is seeking someone who excels at the challenge of converting cold calls into scheduled appointments with their consultants.
This role involves making high-volume cold calls to prospective clients to introduce and explain the services offered, followed by further engagement via email.
Requirements:
Matric, relevant tertiary qualifications advantageous
Fully Bilingual in Afrikaans and English (speak, read, write)
Strong verbal and written communication skills coupled with an excellent telephonic manner
Computer literate, specifically MS Office (Word, Excel, Outlook)
Minimum of one year experience in telemarketing or sales
Time management skills and the ability to prioritise tasks under pressure
Results-driven and customer-focused
Knowledge of social media
Excellent interpersonal skills, assertiveness, and active listening
Persuasion skills
Ability to learn product and service knowledge
Professional and a team-player
Able to work independently
Duties and Responsibilities:
Marketing:
Attended all inbound and outbound calls and sufficiently address enquiries and questions
Ensure that events are filled and follow up timely with clients
Ensure to meet daily and monthly targets. These targets are subject to change from time to time
Booking management:
Schedule and manage bookings
Draft and send appropriate paperwork to the client
Ensure that interaction is based on the principles specified in our policies
Database management and Customer care:
Ensure that the database is managed, updated, and maintained
Attend to client queries, problems, and/or questions efficiently
Title: Booking Agent
Company: Time Personnel
Location: Brackenfell, Western Cape
Category:
