Overview
BMS Technician Jobs in Gauteng, South Africa at Teraco
Location: Gauteng
These business-critical systems ensure accurate reporting on agreed SLA parameters (power, environmental, non-standard MSA parameters). The BMS System Administrator (BMS Technician) ensures that all Data Centre Systems (Netbotz, DCE, EBO and PME) are set up, tested, and configured to provide valid, accurate data at all times.
OBJECTIVES
MAIN FUNCTIONS OF THE JOB
Conduct and manage working methods to ensure all clients SLAs are achieved.
Configuration and management of Data Centre monitoring systems
Mapping of current transformers and other power monitoring devices to internal systems
Verification of data to confirm the correct values are being captured.
Ensure no duplication of data.
Set up virtual sensors on BMS Systems.
System enhancement and reporting automation
Produce PME kWh reporting
Produce SLA reports from EBO
Month end Billing – Power exceeded and Footprint billing
CT Power monitoring on DCE
Logging daily tickets for issues picked up with regards to offline devices, unusual data readings on DCE
CT configuration and alarming set up – Ozone, DCE
Set up and configuration of virtual sensors on BMS Systems.
Updating PME with new kWh client and cabinet info
Investigate CT Power related tickets in conjunction with Data Centre Technicians
Liaising with the DCS teams for resolution of tickets
Attend Monthly Power capacity meeting with management
Expected to improve current processes and introduce automation with aim towards simplification.
Daily system checks to ensure devices are online, operational, and free from alarms.
Ensure the various power monitoring devices are running the correct firmware version.
In conjunction with national Operations teams, ensure the latest firmware version has been tested within a test environment prior to implementation.
Active participation in new data centre builds or expansions
Ensuring comprehensive Root Cause analysis are completed for all monitoring system incidents/outages.
Quick responses to potentially critical situations – relevant to role
3rd party vendor management and service delivery – Monitoring system hardware and software support
Active involvement in network, physical and cyber security matters – Monitoring system hardware and software support
Assist with operational requests to investigate and resolve system related configuration issues.
Review daily reports to identify possible outliers and devise resolution in collaboration with Data Analyst/s
Pro-actively identify, implement, and review monitoring reports to identify potential issues within 24 business hours.
Identify and report on cabinets exceeding environmental threshold.
Compliance in accordance with all relative policies and procedures
Meet agreed inter-departmental OLA (Operational Level Agreement)
Implement company and departmental policies, processes, and work instructions as per the agreed quality and timeline/ RFS.
Title: BMS Technician
Company: Teraco
Location: Gauteng, South Africa
Category: IT/Tech (Technical Support, IT Support, Data Analyst, IT Specialist)
