Overview
Bartender Jobs in Cape Town, South Africa at 21c Museum Hotels
Company Description
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Job Description
Scope of Position:
A Bartender’s primary responsibility is to exceed all expectations of all Internal and External Guests, by facilitating an excellentguest experiencein the outlet, ensuring exceptional products and services at all times.
Specific duties, responsibilities & Key performance areas
Demonstrates Brand Standards in all interactions.
Mixes and prepares a wide range of beverage items.
Greets all guests and colleagues in a warm and sincere manner and always adopts apositive attitudeto keep the team spirit at its highest.
Ensures that all guests leave the outlet with a lasting positive experience and impression of the outlet.
Should be punctual, efficient, and above all courteous – assuming a pleasing and helpful attitude towards each guest.
Has pride in his/her appearance and personal hygiene, making sure that his/her uniform and shoes are always of the highest standard.
Has a genuine desire to provide an unparalleledguest experience.
Handles any guest feedback in an appropriate manner ensuring the guest leaves the outlet completely satisfied. If unable to correct the situation, must inform supervisors or managers to facilitate service recovery.
Checks and sets-up bar and equipment, places bottles in the proper place, prepares adequate mise-en-place to be used during the shift.
Reports to duty punctually, in full uniform according to appearance and grooming standards.
Demonstrates a complete understanding of Restaurant Policies & Procedures and Service Standards as outlined in brand standards.
Makes and serves drinks in accordance with liquor laws.
Maintains a clean and safe work and dining environment.
Has full knowledge of available menus of the restaurant.
Aware of safety in the bar, with complete understanding of adhering to the company’s policy regarding fire, hygiene and safety.
Maintains an accurate reasonable inventory, completing nightly and monthly inventory counts.
Orders, stocks, and controls all necessary par stock levels.
Ensures that licensing hours and laws are strictly followed.
Monitors Freezers and Refrigerators; reports any problems to technical services.
Ensures costs are kept to a minimum by controlling wastage and breakage.
Reads the notice board and logbook on a daily basis.
Identifies any training sessions as scheduled without fail.
Occasional Duties/Projects as assigned by the Outlet Manager or Food & Beverage Director/Asst. Food & Beverage Director.
Follows Hotel’s telephone etiquette standards.
Follows Occupational Health & Safety regulations.
Reports suspicious people, parcels, and behaviors to Security.
Ensures adherence to Charter of Ethics.
Other duties as assigned.
Qualifications
A Degree/diploma in Hospitality management.
Food and Beverage training/certification would be advantag…
Title: Bartender
Company: 21c Museum Hotels
Location: Cape Town, South Africa
Category: Hospitality / Hotel / Catering, Restaurant/Food Service
