Overview
Banker, Relationship, Prestige Banking Jobs in Pretoria, Gauteng, South Africa at Standard Bank Group
Title: Banker, Relationship, Prestige Banking
Company: Standard Bank Group
Location: Pretoria, Gauteng, South Africa
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To deliver a quality service and manage service gaps realised by clients as they engage through the bank’s various touchpoints. Deepen bank-client relationships primarily focused on lending and transactional product entrenchment and uptake on the bank’s rewards programme. Mainly driven via campaigns execution and reactive response to client demands.
Qualifications
Type of Qualification: First Degree/ NQF7
Field of Study: Business Commerce
Licenses & Certifications: FAIS Representative
Experience Required
Client Coverage
Personal and Private Banking
3-4 years experience
Identify business opportunities; create additional sales for future growth; want to win and outperform competitors
conceptual when developing ideas; applies theories to problem solving; prefers to learn by thinking and identifying underlying principles
Ability to retain existing customers or clients, diagnose their needs and present product feature and benefits to retain their business.
The ability to respond to client requirements, queries and complaints and log order entries into relevant company system.
Additional Information
Behavioural Competencies:
Articulating Information
Challenging Ideas
Conveying Self-Confidence
Convincing People
Developing Expertise
Establishing Rapport
Examining Information
Exploring Possibilities
Impressing People
Interacting with People
Interpreting Data
Making Decisions
Meeting Timescales
Providing Insights
Pursuing Goals
Seizing Opportunities
Showing Composure
Team Working
Understanding People
Technical Competencies:
Banking Process & Procedures
Client Knowledge
Client Retention
Client Servicing
Customer Understanding ( Consumer Banking)
Product Knowledge (Consumer Banking)
Risk Awareness
Risk Identification
