Overview
Automotive Technician Jobs in Stellenbosch, Western Cape, South Africa at Donford Group
Title: Automotive Technician
Company: Donford Group
Location: Stellenbosch, Western Cape, South Africa
Jaguar Land Rover Stellenbosch (A Donford Group Company)
Role Objective:Â
To provide excellent customer service by accurately completing repair orders within the allocated time and optimising productivity of the Service Department.
To ensure that the customer is confident that his interests and the safety of his vehicle are of the highest priority and that the Technician has the ability and resources to address any problems that the customer may experience.
Key Performance Areas:Â
• Complete repair orders efficiently and timeously within the allocated time
• Achieve workshop labour targets by working efficiently and up-selling where possible
• Diagnosing customer problems, providing appropriate solutions and communicating these effectively
• Ensure parts are ordered timeously, and booked out to Job Cards to enable timeous repair completion
• To keep informed on the changes in technology by attending training, reading bulletins and acquiring the knowledge to serve customers’ needs
• To support the Service Manager and Foreman with tasks that are beneficial to the company
• Manage adherence to all Dealership business processes and promote ongoing continuous improvements
• To ensure workstations/equipment/tools and all vehicles are kept neat, clean and tidy and treated with care
Minimum Requirements:
• Qualified Motor Vehicle Technician (Red Seal)Â
• Fully Bilingual (English, Afrikaans) – a third SA language would be an advantage
• Motor Vehicle Dealership experience – preferably in the premium segment
• Would be considered an advantage if working experience was within Jaguar Land Rover Dealership
• Computer Literacy
Essential Competencies:
• Following Procedures and Instructions
• Customer Focus
• Drive for Results (Productivity & Efficiency)Â
PLEASE NOTE: APPLICANTS FROM OUTSIDE OF WESTERN CAPE WILL NOT BE CONSIDERED
To apply for this position, please upload your current resume at https://www.donford.co.za/career/motor-vehicle-technician-2/
Include a cover letter as well as qualifications. Please ensure email address and mobile numbers are includedÂ
Please be advised that only shortlisted candidates will be contacted
