Overview
Assistant Property Manager Jobs in Bloubergstrand, Western Cape, South Africa at Khayalami Hotels
Title: Assistant Property Manager
Company: Khayalami Hotels
Location: Bloubergstrand, Western Cape, South Africa
VACANCY: Duty Manager (Assistant Manager)
Location: Cape Town
REMUNERATION: R15000 (Based on experience and qualifications with company benefits)
LIVE OUT POSITION – STAY IN WILL BE REQUIRED FROM TIME TO TIME
A leading hotel group with locations in Mbombela, Emalahleni, Ermelo, Secunda, Standerton, Sandton and Cape Town are looking to employ a meticulous and experienced Assistant Manager to join our team.
South African Citizens only
POSITION SUMMARY:
Khayalami Hotels is looking for a Duty Manager (Assistant Manager) Cape Town. The Duty Managers role is to enhance the operational efficiency and service quality of the Hotel, in conjunction with the General Manager, providing the service which creates the platform whereby teams can excel and meet their underlying objectives within their departments.
RESPONSIBILITIES
· Responsible for managing the full operations, service, logistics and activities of the Hotel Team
· Ensure that guests receive exceptional levels of personalised service
· Ensuring that guest spaces and facilities are impeccably maintained and fully functional.
· Ensure that policies, processes and standards directly affecting the guests reflects their safety, security and preferences.
· Develop, implement and monitor systems and methods that capture and communicate guest preferences
· Ensure that brand standards are upheld, ensuring a streamlined and effective structure in line with hospitality trends.
· Effective departmental meetings take place, accurate minutes are taken and follow ups completed.
· Assist in achieving the best procurement agreements for the property
· To keep the property innovative in its guest experience and up to date with both competitor offerings and current trends in the hospitality industry.
· Be readily available to deal with all guest queries and complaints.
· Responding to complaints to be dealt with in a pleasant, constructive manner always, using the feedback as a learning experience and platform for constructive discussion.
Minimum Requirements
· Hospitality Certificate or Hospitality Management Diploma qualification
· At least 10 years experience within the hospitality industry in a 4-star property
· Must have at least 5 years of supervisory experience
· Advanced computer skills including Hotel PMS systems
· Good knowledge of F&B, rooms division
· High level of customer service, leadership skills, high level of numeracy skills, disciplined, organized, attention to detail, deadline driven, and cost control skills essential.
Knowledge and understanding of maintenance processes and planning
· Excellent Communication Skills
· High degree of self-motivation and ambition
· Code 8/10 Driver’s license.
Email a comprehensive CV to [email protected] . Indicate the POSITION AND LOCATION you are applying for in the subject. Only shortlisted applicants will be contacted. If you have not received a response within 30 days after the closing date, please consider your application as having been unsuccessful.