Overview
Assistant Property Manager Jobs in South Africa at Somewhere
Title: Assistant Property Manager
Company: Somewhere
Location: South Africa
Assistant Property Manager (Remote – US Hours)
Reports To: VP, Operations
Type: Full-Time Contractor
Location: Remote
Hours: Must be available during U.S. business hours (9:00 AM – 5:00 PM EST, with availability
between 8:00 AM – 6:00 PM EST)
Role Overview
We are seeking an experienced Assistant Property Manager who understands industrial and retail
assets, is fluent in commercial leases (NNN, CAM, etc.), and can operate confidently inside a
structured system.
Core Responsibilities
- Tenant Management
- 24-hour response standard (non-negotiable)
- Maintain NPS > 8
- Manage escalations professionally
Rent & Delinquency
<5 tenants 15+ days delinquent
Maintenance & Vendors
- Minimum 3 quotes per issue
- Coordinate vendors post-approval
- Close work orders promptly
Insurance & Compliance
- Track COIs and lease requirements
- Maintain organized documentation
Reporting & Systems
- Deliver monthly reporting on time
- Maintain AppFolio as source of truth
- Follow and improve playbooks
What We’re Looking For
- 2-3+ years of commercial property management experience
- Experience with industrial and/or retail assets preferred
- Strong understanding of NNN leases, CAM reconciliations, and delinquency management
- Experience using AppFolio or similar property management software (Yardi, Buildium, etc.)
- Professional-level English fluency (must be able to read, write, and communicate clearly and
confidently)
- Experience managing rent collections and following up on delinquent accounts
- Strong customer service orientation with a professional and composed communication style
- Highly organized, detail-oriented, and systems-driven
- Ability to follow established playbooks while identifying opportunities to improve processes
- Google Docs, Google Sheets, experience