Overview
Area Manager, Retail Retail & Store Manager Jobs in Richards Bay, South Africa at Cash Crusaders Retail (Pty) Ltd
Position Overview
We are seeking a
dynamic
and skilled Area Manager/Field Development Officer (FDO) to oversee the company’s day-to-day operations across designated regions. The ideal candidate will focus on optimizing store performance, developing sales strategies, and ensuring adherence to company standards and goals. This role involves extensive travel, collaborating with store managers, and driving excellence across multiple locations. You will play a critical role in achieving financial targets, mentoring store teams, and delivering exceptional customer experiences.
Key Responsibilities
Store Operations
Management:
Maximize the profitability of New Goods, Second-Hand Goods, and SSB profit centers. Implement and maintain high
merchandising
standards. Ensure effective execution of marketing initiatives. Proactively coordinate stock availability and manage stock age, damages, and discontinued items. Monitor returns, discounts, and store budgets. Organize and participate in monthly stocktakes. Ensure compliance with security standards and company policies. Performance Improvement:
Analyze store performance statistics and financial statements to identify improvement areas. Develop and implement tailored business performance plans for store managers. Conduct regular reviews with store partners and adjust strategies as needed. Facilitate employee training and
succession planning
to enhance competency levels. Stakeholder
Collaboration:
Work closely with upper management to align regional operations with company objectives. Communicate effectively with franchisees, store teams, and other stakeholders. Ensure customer expectations are consistently met by fostering a
service-oriented
culture. Reporting and Compliance:
Prepare detailed reports on store performance and area operations. Ensure all stores meet relevant legislative and company compliance standards. Review and improve
customer satisfaction
through feedback mechanisms, including mystery shopper reports and social media standards. Qualifications and Skills Educational Background:
Minimum matric qualification. Advanced certificates in business, management, or related fields are advantageous. Technical Expertise:
At least 3 years’ experience in a
senior management
role. Strong IT proficiency, including Microsoft Excel, PowerPoint, and management information systems. Financial acumen, with experience in budget analysis and P&L statements. Additional
Skills:
Excellent organizational and time-management skills. Strong
communication
and relationship-building abilities. Demonstrated
leadership
capabilities and the ability to inspire a team.
Innovative
and
results-driven
mindset. A reliable vehicle and willingness to travel extensively.
Title: Area Manager, Retail Retail & Store Manager
Company: Cash Crusaders Retail (Pty) Ltd
Location: Richards Bay, South Africa
Category: Retail (Retail & Store Manager), Management (Retail & Store Manager)
