Overview
Area Manager; CPT Jobs in Cape Town, South Africa at Mama Money
Position: Area Manager (CPT.)
As our Area Manager (CPT), this strategic position requires someone who can effectively lead and motivate a sales team, and execute smart sales strategies to penetrate new markets. You will play a key role in driving growth, profitability and shaping our position as a market leader in the industry.
Responsibilities
- Monitor and support underperforming agents through weekly calls or meetings with Area Managers (AMs) and Super Agents (SAs).
- Oversee activations and customer acquisition campaigns/events, ensuring daily and weekly activations are executed effectively.
- Visit and evaluate Growth Points to assess performance, address challenges, and strengthen stakeholder relationships.
- Facilitate and manage Regional Whats App groups by providing motivation, updates, and timely reminders.
- Provide weekly feedback and action plans to the Regional Manager (RM) while resolving and escalating agent queries.
- Manage the distribution of marketing materials and equipment, ensuring agents have the resources needed for success.
- Compile and submit weekly reports on AM recruitment progress, Growth Point updates, and overall performance.
- Conduct coaching sessions, training, or refreshers for Area Managers.
- Support AMs in developing and submitting Area Growth Plans aligned with regional objectives.
- Review and enhance recruitment and agent retention strategies.
- Analyze monthly Growth Point and recruitment performance, identifying trends and recommending solutions.
- Conduct one‑on‑one sessions with AMs and host monthly Super Agent calls, providing feedback and development plans.
- Audit equipment and marketing material distribution to ensure accountability and proper usage.
- Enforce agent compliance with company policies and standards.
- Plan and attend events to boost customer acquisition, enhance brand visibility, and execute targeted campaigns.
First 90 Days
- Get to know your team as a new Area Manager and Leader.
- Visit all your Growth Points and get familiar with the Growth Point strategy in your area and tracking.
- Take ownership of all administrative processes requested.
- Understand and communicate the main challenges.
- Understand the Marketing and distribution function to support.
- Own agent recruitment, onboarding and training processes to agents.
- Have a good understanding of our product and value proposition compared to competitors.
- Drive Agent education and feedback to Customer Growth.
About You
It would be a bonus if
- You have experience working in Mama Money or other MTO’s currently, and have experience leading teams.
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Title: Area Manager; CPT
Company: Mama Money
Location: Cape Town, South Africa
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