Overview
Agent: Insurance Claims (Credit Life, Non-Medical Claims) Jobs in Bellville, Western Cape, South Africa at Capitec
Title: Agent: Insurance Claims (Credit Life, Non-Medical Claims)
Company: Capitec
Location: Bellville, Western Cape, South Africa
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We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
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Once you have completed the above finalize your application by clicking apply below
Purpose Statement
To administer and handle all administration on insurance claims, matters and queries to ensure efficient processing and client service.
Experience
Minimum:
At least 1-year hands-on experience in assessing or administration of non-medical credit insurance claims, including verifying claim validity and determining settlement outcomes.
Experience working within the legal and regulatory frameworks of the insurance industry
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Qualifications (Ideal Or Preferred)
National Diploma
Knowledge
Minimum
Familiarity with financial risk analysis and understanding of credit policies.
Ideal
Treating Customers fairly (TCF)
Financial Intelligence Centre Act (FICA)
Protection of Personal Information Act (POPI)
Financial Advisory and Intermediary Services (FAIS)
Key Responsibilities
Assess non-medical credit life claims (e.g., retrenchment and death claims) to ensure validity.
Provide excellent customer service through accurate and timely claims processing, adhering to turnaround times.
Manage daily workflow processes in accordance with the company’s established procedures.
Execute any ad hoc requests/assignments that are in line with/relevant to the role, department, division, Capitec Bank business and/or development plan.
Skills
Communications Skills
Reporting Skills
Administration Skills
Attention to Detail
Computer Literacy (MS Word, MS Excel, MS Outlook)
Conditions of Employment
Clear criminal and credit record
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
