Overview
Agent: Claims/Funeral Claims Jobs in Bellville, South Africa at Capitec Bank
Position: Agent: Insurance Claims (Funeral Claims)
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We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
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Once you have completed the above finalize your application by clicking apply below.
Purpose
Statement
To administer and handle all administration on insurance claims, matters and queries to ensure efficient processing and client service.
Experience
Minimum:
1-2 years’ experience in a banking, insurance, client service environment.
At least 1 year experience in dealing with Funeral insurance claims.
Ideal:
Treating Customers fairly (TCF).
Financial Intelligence Centre Act (FICA).
Protection of Personal Information Act (POPI).
Financial Advisory and Intermediary Services (FAIS).
Qualifications (Minimum)
Grade 12 National Certificate / Vocational.
Qualifications (Ideal or Preferred)
National Diploma.
Knowledge
Understanding of the Claims handling process.
Claims Administration knowledge.
Knowledge of Funeral Products (ideal).
Understanding of the insurance industry and regulatory frameworks and bodies (ideal).
What you will be doing
Process all administration and sequestration matters/queries.
Liaise with relevant stakeholders.
Hand-over of Ad-hoc recovery related queries.
Ad hoc tasks and support the team.
Skills
Communications Skills.
Reporting Skills.
Administration Skills.
Attention to Detail.
Computer Literacy (MS Word, MS Excel, MS Outlook).
Conditions of Employment
Clear criminal and credit record.
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
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Title: Agent: Claims/Funeral Claims
Company: Capitec Bank
Location: Bellville, South Africa
Category: Insurance (Risk Manager/Analyst)