Overview
Afrikaans Sales Consultant Jobs in Johannesburg, South Africa at Telesure Investment Holdings
Afrikaans Sales Consultant
Apply locations Gauteng, Johannesburg
Time type:
Full time
Posted on:
Posted Yesterday
Time left to apply:
End Date:
February 7, 2025 (4 days left to apply)
Job Requisition
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation withpurpose.
Job Purpose
Inbound or outbound policy sales, based on leads and campaigns. Initiate thecustomer relationshipand meet various KPIs. Connect with the customer, conduct needs analysis and propose customer solutions. Needs a solid knowledge of products, their characteristics, and market as well as focus on growth of the brand.
Responsibilities
Customer Relationships Development:Make calls by telephone to allocated customers to develop new relationships or as a first point of contact.
Customer Needs Clarification:Interview the customer, following a complex multi-level sales script, to clarify the customer’s requirements. Assist in conducting interviews with potential customers to collect client requirements making detailed notes. Set clear objectives for each sales call; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customer’s level of interest and to identify and respond to areas requiring further information or explanation.
Sell Customer Propositions:Identify the products or services that best meet the customer’s stated needs, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale. Use personal expertise to propose quantities within standard operating systems, policies and procedures.
Operational Compliance:Develop working knowledge of the organisation’s policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
Customer Relationship Management (CRM) Data:Schedule call back and enter relevant information into thecustomer relationshipmanagement system after each contact with a customer to create a call plan and to ensure that the organisation has quality data to enable effectivecustomer retentionand business development activities.
Performance Management:Prioritise own workflow and ensure work is completed to the required standards of productivity, quality, and timeliness; use performance management systems to improve personal performance to meet SLA.
Personal Capability Building:Keep abreast with current changes in internal policies and procedures, external regulations which is facilitated by the online training system and tracked by a formal assessment.
Sales Opportunities Creation:Identify potential customers by obtaining information, referrals, and recommendations from existing customers.
Education
Grade 12/ SAQA Accredited Equivalent (Essential); FAIS and RE5 qualification (Essential);
Class of Business –product knowledge(Essential)
Experience
2-3 year telephonic sales experience (Essential);
Experience in Financial Services Industry (Advantageous).
Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don’t wait,apply now.
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Title: Afrikaans Sales Consultant
Company: Telesure Investment Holdings
Location: Johannesburg, South Africa
Category: Sales, Customer Service/HelpDesk
