Overview

Admin Support Agent Jobs in Durban, KwaZulu-Natal at Motor Industry Bargaining Council

Duties and Responsibilities

Assist Agents, Team Leader(s) and Chief Agent in the implementation of regional inspectorate activities in a way that ensure that the regional and national strategic and financial objectives are met.

Gather information for input into annual planning process within the region.

Gathers and documents information regarding relevant aspects for the monthly agenda for Regional Councils

Assist Agents, Team Leader(s) and Chief Agents so that they provide high and effective levels of service to establishments and members.

Assist Agents in the printing of inspection schedules in order to conduct routine inspections.

Document the outputs of routine inspections conducted by Agents.

Assist Agents in maintaining relationship with establishments, by ensuring all messages or queries received are relayed to the Agents timorously.

Compiles and sends notices to establishments regarding arrears, inspections, contraventions and other motor industry information.

Participate in the inspection and regional team in a manner that promotes a productive and effective team.

Provides inspectorate-related administrative support.

Knowledge / Experience / Skills / Abilities

Average verbal and written communication and listening skills

Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and management

Must have problem solving skills

Must have good analytical skills with attention to detail

Strong persuasion skills.

Report writing skills.

Good administration skills

Good organizational and planning skills

Qualifications

An appropriate Grade 12 certificate and/or equivalent academic qualification.

Good typing skills required

Knowledge of the Labour Relations Act will be an advantage

Knowledge of the Bargaining Council Agreements will be an advantage

The ability to communicate in English is essential and be able to handle own correspondence.

Computer literacy (Word & Excel) required

Title: Admin Support Agent

Company: Motor Industry Bargaining Council

Location: Durban, KwaZulu-Natal

Category:

 

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