Overview
Admin Controller/TotalSports – Mbabane/Eswatini Jobs in Cape Town, South Africa at TFG Africa
Position: Admin Controller (45hr) – TotalSports – Mbabane (Eswatini)
Admin controllers provide admin support to their store, by assisting the Store Manager with reporting and stock management. This role is perfect for individuals who are passionate about retail and enjoy process-driven duties, which require attention to detail.
Your key responsibilities will be:
Assisting the Store Manager with stock take & store administration
Monitor and analyse stock movement within the store
Implement risk management procedures, which mitigate stock losses and shrinkage.
Ensure compliance with all administration, systems, and reporting procedures
Extract store reports to analyse store turnover and stock performance
Understand and present information to the Store Manager
Organise and maintain in-store filing systems
Monitor and control cash or transactional activities to ensure processes are followed
Uphold in-store safety and security procedures
Process customer transactions via active retail system (POS)
Identify customer needs through professional engagement and communication
Establish customer loyalty by promoting cash reward programs
Take initiative to improve customer experience and satisfaction
Adhere to visual merchandising principles and follow housekeeping procedures
Continuously take on opportunities to develop your own selling skills and product knowledge
Work within a team to meet sales targets and implement store objectives
Remain in sync with the latest fashion trends
To deliver the above, you must have the following:
A minimum of 3 years retail or admin experience
Able to communicate in a professional manner
The ability to plan and organise
Have an interest in fashion
Good administration ability
A passion for excellent customer service and sales environment
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Title: Admin Controller/TotalSports – Mbabane/Eswatini
Company: TFG Africa
Location: Cape Town, South Africa
Category: Retail (Retail & Store Manager)