Overview
Accounts Receivable Officer Jobs in City of Johannesburg, Gauteng, South Africa at PwC South Africa
Title: Accounts Receivable Officer
Company: PwC South Africa
Location: City of Johannesburg, Gauteng, South Africa
To support the Accounts Receivable function by ensuring accurate processing, correction, allocation, and reconciliation of receipts, effective management of unapplied and unidentified balances, and timely resolution of internal and external queries.
Responsibilities
Debtors
- Extract bank transactions daily.
- Process and allocate receipts for allocated accounts
- Perform receipt corrections, reversals, and reallocations in line with controls.
- Ensure timely and accurate capturing and allocation of receipts
- Run statements scheduling processes for Durban and Pietermaritzburg.
- Process small rounding adjustments, write ups,and balancing entries
- Ensure all adjustments and write-offs are properly authorised and documented
- Maintain accurate client receipt references on the tracker sheet.
- Compile and distribute weekly AR meeting minutes
Unapplied and Unidentified Receipts
- Investigate and resolve unapplied and unidentified receipts.
- Follow up with managers and partners to obtain allocation details.
- Monitor and manage outstanding items until resolution.
- Share unapplied/unidentified reports weekly to the managers via SharePoint
ServiceNow and Query Management
- Manage and resolve ServiceNow service requests within SLA
- Assign and monitor tickets across the AR team
- Ensure proper documentation, escalation, and closure of ticket
- Prepare and present ServiceNow dashboard at AR Meeting
- Complete assigned tickets daily
Knowledge, skills and abilities
- Strong verbal and written communication skills.
- Solid computer skills and ability to use accounting software and applications, as well as Microsoft Office programs.
- Ability to work well in a team-oriented environment.
- Excellent communication, problem solving and analytical skills.
- Strong understanding of fundamental accounting principles, fair credit practices and collection regulations.
- Good knowledge of accounts receivable, accounting administration and procedures.
- Good customer service orientation and negotiation skills.
Requirements
- Minimum of 3 years’ cognate experience in a professional services environment.
- Minimum of first degree in Accounting, Finance, Economics or any related discipline.
- Experience working in a Shared Service Environment is advantageous.