Overview
Accounts Manager Jobs in Johannesburg, Gauteng, South Africa at PLP Group
Title: Accounts Manager
Company: PLP Group
Location: Johannesburg, Gauteng, South Africa
You will need to be able to:
• Understand complex business problems and apply strategic and design thinking to them
• Consult to clients and advise them on the correct brand and communication solutions for their unique businesses
• Inspire the digital and creative teams to conceptualise and execute world class work
Have an amazing knowledge of:
◦ Branding
◦ Public relations
◦ Web and social media
◦ Direct marketing
◦ Internal communication
• Work across the business – with development, design, management, suppliers and clients
• Able to think for yourself and can function with ambiguity
• Capable of surviving periods of high pressure without melting down
• In possession of an attitude that is positive and proactive.
• A brilliant project manager who can work on multiple clients and campaigns at the same time without dropping a ball
• Qualified in marketing or communication
• Experienced in account management and have been working in an agency for at least 5-years
• Sensitive to the commercial aspect of business and can keep projects on budget and within deadline
• Clear and decisive with your feedback and guidance to your teammates
• Committed to managing people and enjoy it
• A big picture kind of person
• Above everything, solution orientated
Primary Duties and Responsibilities:
Job Requirements:
• Management of key agency accounts, from strategy to implementation
• Management of client relationships
◦ Briefing, communication and expectation management
◦ Status reporting
• Development of campaign plans, strategies and implementation of calendars
• Management, co-ordination and implementation of account deliverables
• Reporting on clients, campaign deliverables and preparation of account status reports
• Specific channel management for the following:
◦ Social media
▪ Campaign concept generation
▪ Advertising budget management and allocation
▪ Content plan and schedule creation
◦ Direct marketing
▪ Concept creation
▪ Campaign management
▪ Reporting and analysis
◦Website management
▪ Updates and testing
▪ Schedule regular SEO and, where applicable, PPC campaign management and reviews
• Identify new business opportunities within existing client accounts
• Brief the creative and digital teams on campaigns, prepare creative reviews and provide creative direction
• Management and implementation of campaigns across all services provided by the agency to clients, ie digital, PR, advertising, branding, internal campaigns, etc
• Pro-active identification of campaign ideas, concepts, industry trends and opportunities
• Management and reporting on client deliverables and agency contractual obligations, including time sheets, monthly reports, status reports, etc.
• Manage deadlines and deliverables – both internally and externally
• Financial co-ordination of clients and suppliers ensuring correct quotes, billings with admin/finance, assisting with payment follow up (when required), etc.
• Clear understanding of through-the-line solutions offered by the agency and how they can be applied to meet client requirements and their business objectives
• Ensure clients are getting the best results from the agency and that there are adequate resources allocated towards profitable delivery of projects
• Ensure that your direct line manager is kept up to date and abreast of all projects and work status
• A good wholistic view of client accounts and how specific initiatives will impact on overall goals is imperative
• A mature and accountable outlook toward the execution of project deliverables is a non-negotiable
Skill Profile:
· Extensive knowledge of social media platforms
· Excellent verbal and writing skills
· Key relationship management skills
· Interpersonal skills
· Media management skills
· Strong evaluation and analytical skills
· Innovative and creative thinking combined with an ability to follow process
· Dynamic and enthusiastic
· Enthusiasm and eagerness to learn
· Ability to make decisions
· Time management
· Professional attitude and capability and personal initiative
· An ability to take full responsibility delivery of work of an expected quality
· An ability to mentor and manage a junior support resource and ensure their deadlines and deliverables are met
Knowledge and Experience:
· Tertiary qualification
· Broad computer skills
· Understanding/knowledge of Magnetic and Everlytic (a plus)
· PR background/experience (a plus)
· Experience in managing high profile clients and/or large projects (a plus)
Essential Requirements:
· Current drivers license.
· Mobile phone.
· Reliable motor vehicle
· Professional business attire
Agency Spirit:
· Creates an environment where challenge is the norm
· Identifies, flags and addresses issues pro-actively
· Pro-actively identifies communication and new business opportunities within clients’ businesses
· Creative thinker to think outside the box and challenge the norm
· Is passionate and career-orientated
· Presents positively in all that they do
· Self-motivated and ability to work independently