Overview
Account Manager Jobs in Limpopo, South Africa at Afrocentric IP
Title: Account Manager
Company: Afrocentric IP
Location: Limpopo, South Africa
Company Description Afrocentric IP focuses on the creation and development of innovative intellectual property, with innovation at the core of its mission. The company adopts an Open Innovation Model that encourages collaboration with technology communities, academic institutions, and civil society to support economic development. With 11 years of experience and over 50 reference sites across South Africa, Afrocentric IP is a recognized specialist in Disaster Recovery, including a unique shared services DR solution for the Limpopo provincial government. The organization is a Governance, Risk, and Compliance specialist with strong technological capabilities, offering services ranging from Business Continuity Planning to implementing and maintaining disaster recovery tools. Its mission is to deliver customized technology and consulting services that mitigate organizational risk, while its vision is to develop uniquely African intellectual property that addresses global challenges.
Role Description The Account Manager is a full-time, on-site role based in Limpopo, South Africa. This role involves managing relationships with public and private sector clients, serving as the primary point of contact for all Governance, Risk, Compliance, and Disaster Recovery solutions. Day-to-day responsibilities include understanding client requirements, coordinating solution design and implementation with technical teams, overseeing service delivery, and ensuring client satisfaction. The Account Manager will prepare proposals, manage contracts, track account performance, and identify opportunities for growth and cross-selling within existing accounts. The role also requires maintaining accurate account records, supporting project timelines, and collaborating closely with internal stakeholders to align services with Afrocentric IP’s mission and standards.
Qualifications
- Client relationship and account management skills, including the ability to build trust, manage expectations, and maintain long-term partnerships.
- Experience working with technology or consulting services, particularly in areas such as disaster recovery, business continuity, or IT governance.
- Strong communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Organizational and project coordination skills, including managing multiple accounts, timelines, and deliverables.
- Analytical and problem-solving abilities to understand client challenges and align appropriate solutions.
- Knowledge of Governance, Risk, and Compliance frameworks, especially within the public sector or highly regulated environments, is advantageous.
- Previous experience in account management, sales, or customer success roles within technology, consulting, or related industries.
- Relevant post-secondary qualification in Business, Information Technology, Management, or a related field; equivalent experience may be considered.
- Ability to work on-site in Limpopo, South Africa, and collaborate effectively with both technical and non-technical teams.