Overview
1 Account Manager – Recruitment Industry (Remote) American Accent #522 Jobs in Port Elizabeth, Eastern Cape, South Africa at Keller Executive Search
Title: 1 Account Manager – Recruitment Industry (Remote) American Accent #522
Company: Keller Executive Search
Location: Port Elizabeth, Eastern Cape, South Africa
This role is a dynamic, client-focused, and analytically-minded position who has an American accent when speaking, that drives operational excellence in our growing organization. The position combines support, partnership development with significant opportunities for growth. The ideal candidate will thrive in a fast-paced environment, excel in relationship building.
Key Responsibilities:
Lead Management & Communication:
Handle inbound emails from leads promptly and professionally
Engage with potential clients to understand their needs and align them with our solutions
Use CRM (HighLevel and ClickUp) to track and manage data effectively
Operational Support:
Collaborate with the operations team to ensure seamless workflow
Assist in process improvement initiatives to enhance efficiency
Customer Success Monitoring: (Training provided, no experience necessary)
Track and analyze customer success metrics
Assess customer satisfaction and gather feedback to identify areas for improvement
Work closely with the recruitment team to implement strategies that enhance client experience
Provide regular reports on customer success metrics to management
Sales Process Analysis: (Training provided, no experience necessary)
Review sales call recordings and videos to evaluate performance
Provide constructive feedback to the sales team and management to optimize sales techniques
Assist in training sessions to improve team effectiveness
Partnership Development (Training Provided, No Experience Necessary)
Identify and establish partnerships with other recruitment companies, primarily in the European market
Collaborate with partners to expand our reach and enhance service offerings
Coordinate cross-border collaboration initiatives
Maintain ongoing relationships to ensure mutual success and growth
Strategic Support:
Collaborate with leadership on sales strategy development
Contribute to process improvement initiatives
Support training and development programs for sales team members
Requirements
There aren’t any specific technical requirements for the role. We are looking for the following:
Outgoing Personality: An extroverted individual who excels in building relationships
Highly Intelligent: Quick learner with the ability to understand complex concepts
Tech-Savvy: Proficient with modern software tools and quick to adapt to new technologies
Excellent Communicator: Strong verbal and written communication skills
Proactive & Solution-Oriented: Ability to identify issues independently and implement effective solutions
Flexible Schedule: Willingness to work some evenings when necessary to engage with international partners
US Accent: Applicants must sound American when speaking. This will be tested during the interview phase.
Benefits
Medical Aid
This position is not commission only.
All local Public Holidays Observed
Paid Annual Leave
Paid Sick Leave
Significant opportunities for personal growth, skill development, and career advancement.
Supportive, inclusive, and diverse work environment that values collaboration and innovation.
The change to make a meaningful impact by connecting top talent with life-changing opportunities.
